Shipping & Returns Policy
All shipping is done either by U. S. Postal Service (USPS) "First Class Mail" or 'Priority Mail",
USPS " Priority Mail" usually provides delivery in two to three days and includes delivery confirmation. First Class Mail is limited to a maximum shipment of 13 ounces (approximately 6 skeins)
Insurance may be purchased for either First Class Mail or Priority Mail.
Only deliveries by First Class Mail will be sent to P.O. Box addresses.
Our shipping charges are published USPS prices by package weight for your USPS zone plus our handling fee.
Any insurance fee will be the published USPS rate. USPS postage and insurance rates may be seen at http://www.usps.com.
All goods are packaged and shipped as soon as possible. Purchases using personal checks are packaged and shipped following bank advise of the clearance of the check. Email confirmation of shipment is provided in all cases where requested by checking the appropriate box on the checkout screen.
Foxyknits is not responsible for items lost or damaged in transit.
Sales are final. Full Skeins of Yarns (Koigu, 175 yards - HPKY, as indicated in yarn display) may be returned for Store Credit within 30 days of purchase provided the skein and package are in original condition, undamaged and the original receipt or a legible copy is submitted. Store Credits expire after six months. Patterns and Kits are not returnable.
In the event of a manufacturer defect, full refund of purchase price and tax is made on an "equivalent exchange" basis, i.e., check for check or money order, credit card transaction reversal, etc.
No exchanges are made without prior written approval by the store at the time of sale.